Cloud telephony is a newer IT service that many business owners love. But is it the right solution for your company? In this article, we will explore the basics of cloud telephony so you can decide if it’s the best fit for you.

What is Cloud Telephony?

Cloud telephony connects phone calls using VoIP- or voice over internet protocol. Put simply, it’s telephony services that use the internet to connect callers instead of traditional phone lines. It’s a fast, easy, and reliable way to connect callers.

Benefits of Cloud Telephony

Cloud telephony has many benefits. First of all, it’s usually a cheaper option, as you can use a single internet service to provide for all of your communication needs. It’s also a very reliable option. You don’t need to rely on traditional phone lines, which means things like weather events will no longer affect your phone service. Finally, cloud telephony usually requires less maintenance than traditional telephony. This can save your company both time and money in the long run.

Should You Stick With a Traditional System?

Of course, this system isn’t the right choice for everyone. Cloud telephony requires a fast and reliable internet connection, which means many businesses will need to upgrade their systems. Cloud systems might also make it more difficult for emergency services to track your location. While this can be a dealbreaker for some businesses, others feel the pros outweigh the cons. Plus, there are simple solutions to both of these issues.

The Bottom Line

Telephony is crucial to the success of your business, whether you choose to go with a cloud system or a more traditional model. At the end of the day, your telephony system is a personal decision. However, it’s best to consult a telephony company to help you decide which system is right for your business needs.

Telephony Services That Work For You

Exordium Networks can help you manage your telephony needs, whether you are looking for traditional phone lines or a cloud-based system. Our professionals work with every client to create custom IT strategies to fit their needs. Explore our website to learn how we can help you.

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