If you use an internet router at your home, it is normal to run into connectivity issues. Well, did you know you can troubleshoot issues at your home without having to call for professional help right away. Let’s talk in detail.

Check your own device

Make sure if the problem exists on your own device or all devices operating at your home. If it is a single device, you can narrow down the solutions rather than changing settings on the shared router. Check if there is a known outage for specific websites as that might be causing loading issues across devices.

Check the wifi settings

If all above is okay, go to settings and check your wifi connection. Make sure your device is connected to the right wifi. In that case, you can deselect the auto connect option to any unwanted network names and reconnect to your home network.

Check your internet package

If your internet is working but at an extremely slow speed, double check with your ISP on what speeds are you currently getting on speedtest.net. If the number on your bill is the same as your speed test, you are getting the right speed you pay for. If not, you must keep troubleshooting.

Scan for viruses

Viruses can also mess up with the internet speeds. If you suspect the issue to be related with viruses, be sure to run a test on both windows and mac.

Decode your routers light

If you cannot connect to the internet at all, there can be signs to look for in the blinking lights of your modem/router. If your router is on, but wifi lights aren’t, you may want to restart the modem. If none of them are lit up, there is a chance that it has been accidently unplugged.

Check your bandwidth

It is possible that everything is working properly. However, there is one app or program that is using all your bandwidth. You can use a manual online to check the bandwidth on your windows or Mac. If a certain app or software is using a lot of bandwidth at a given time – you may want to wait until it is done or cancel it to regain fast internet speed again. If you don’t see any obvious culprits, there may be someone who is misusing your wifi.

Get a better signal

There could possibly be multiple reasons for slow internet speeds. You can try connecting your computer directly to the router with an ethernet cable. Or move your router to a more central location, or buy a wifi extender or switch to 4g/5g options.

Update wifi router or change service provider

If you consistently face similar issues without a known cause, there must be a problem with the service provider. Ask for professional help or change your relative service. You can also update your wifi router to the latest version for better internet speeds.

Final Call For Help!

Exordium Networks takes pride in providing top-notch and modern IT solutions for senior living communities. Reach out to us at (972) 573-1180 to overcome any router or internet speed malfunction.

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