 Solutions
Development Services
In today’s market, the value associated with a highly skilled telephony
solutions development team is almost impossible to measure. Emerging technologies
have created an environment that forces companies not only to enhance the
features of their existing products, but also to create new ones.
Exordium Networks Consulting Services Software Services include the following
tasks associated with software development:
•Requirement Analysis
•Product and Project Planning
and Management
•Functional Analysis
•Detail System Design
•User Interface Design
•Quality Assurance
•Development and Release
Coordination
•Systems Integration,
Installation and Testing
•User Documentation and
Training
Communications providers offering telephony and enhanced services to an
enterprise environment require a different product mix and features and
capabilities than a service carrier environment. Similarly, a wireless
carrier may have significantly different network or configuration requirements
than a traditional wire line carrier. Exordium Networks can assess these
distinctions and provide solutions according to each of these needs. The
result will be satisfied customers using call center and service center
services.
Exordium Networks personnel have expertise in various technological areas,
interfaces, protocols, and standards including:
•Contact
Center Technology
•Voice/Fax Processing
•Soft Switches
•PSTN/IP Gateways
•2G/3G Wireless
•Communications
Media Servers
•Internet Telephony
•Voice over IP
(VoIP)
•Text to Speech
•Speech Recognition
•Messaging
•Paging
•Interactive Voice
Response (IVR)
•Oracle, SQL & Other Database System |
•Internet/Intranet
•Firewall/Security
•Databases
•PSTN/PLMN/MSC
•SMDI
•SS7
•SMPP
•TAP, TNPP
•SIP, H.323, MGCP
•IMAP4/POP3, MAPI
•WAP, WML
•CTI
•VPIM
•LDAP/X.500 |
•PBX/ACD
(Nortel, Mitel, Lucent, Alcatel, Cisco, etc.)
•Traditional
Communications Switches (Nortel, Ericsson, Lucent,
Alcatel, etc.)
•GSM, CDMA, TDMA, and other
Mobile Networks |
|
BPO/Contact
Center Solutions
